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Simple, fuss-free and easy to manage at anytime.
High quality, delicious and nutritious meals and treats are only a click away! 👀. To start a subscription, all you need to do is:. 1. Head our website HERE. 2. Click 'Create your plan'. 3. Fill out our nutritional quiz to view your dog's personalise
By subscribing to our meal plan, you can simply sit back, skip the store and avoid retail mark-ups. We deliver every 4 weeks on a date selected by you. This is also our most cost-effective option in comparison to purchasing our products individually!
Our meal plans are tailored to meet the unique nutritional needs of each dog, which means prices may vary. Please fill out the nutritional quiz on our website to see your dog's recommended calorie and serving size requirements, along with the daily c
Is your pup going crazy for our Chic Chicken? Drooling over our Sassy Salmon? You can absolutely tailor the meals in your plan to your pup's preferences. Head to your account, and follow the steps below:. 1. Click 'Your subscriptions'. 2. Then 'Edit
Absolutely! We offer a flexible starter box, giving you and your dog the chance to experience the Marleybones difference before committing to a full plan. Simply fill out our nutritional quiz and confirm your trial box to get started!. Our starter bo
While the subscription discount remains the same, by completing our nutritional consultation and subscribing to our meal plan, you'll receive a personalised feeding guide tailored specifically to your dog’s nutritional needs—something not included wi
We're thrilled that you're considering Marleybones for your dog! Get ready to wave goodbye to chaotic mealtimes, and say hello to seamless, fuss-free dining🍴. While we don't send out free samples, we do have a starter box. This gives you and your do
Yes!. Your whole pack deserves to dine deliciously with Marleybones! Follow the steps below to add multiple dogs to your account. After you’ve completed the nutritional quiz for your first dog and checked out, you need to go through the quiz again an
Subscribe & Save is the perfect way to keep the fuss-free dining—and savings—coming, without the having to remember to reorder!. With our Subscribe & Save option, you can set up a recurring subscription for your favourite Marleybones products, ensuri
Has your dog celebrated a few more birthdays? Enjoying extra treats these days? Or perhaps they've been to the vet for *that* operation? No worries at all - updating your dog's profile is quick and easy!. 1. Log in to your account HERE. 2. Scroll dow
In your account, you’ll find a range of options to help you manage your personal details and subscription. Select from the 4 options in circles:. Skip. (to set the next charge/shipment date into the future). Next order date. (to manually edit when yo
If you'd like to update your delivery address, this can be easily be done within your account. To update your shipping information, first log into your account, then complete the following steps:. 1. Scroll down to your subscription information. 2. S
You can absolutely view past and present subscriptions!. To view your order history, simply go to your account dashboard and click on 'Order History.'. Here, you'll find details including:. • Order number• Order date• Quantity ordered• Shipping costs
Our subscription is fully flexible, giving you complete control over when your next order is delivered—whether it's weeks or months in advance. To update this, log into your account, then follow these steps to press paw-se on your next order. 1. Scro
Got a full bowl and need to skip your next delivery? No problems!. You can easily skip an order or adjust your delivery date anytime—fuss-free flexibility at your fingertips. First, log into your account, then simply follow these steps:. 1. Selecting
You can easily update how often you receive your orders in your account. To update order frequency, follow these steps:. 5. Don't forget to click "Apply" to save your changes. Any questions? Our customer care team are always on hand to help! Email us
Absolutely! If you’re ready to put the zoomies on your next order and have it arrive faster than your scheduled delivery date, you’ve got two options. You can either click 'Order Now' to process it immediately or use the 'Next Order Date' feature in
Need a treats top up? No problem! You can easily add, remove or swap products in your account. Please note that adding an extra product or increasing your quantity will apply to our next scheduled order. If you'd like to receive it sooner, simply cli
Thank you so much for being a part of the Marleybones family. We're sad to see you go! 💔. Follow these simple steps for a hassle-free cancellation process. NOTE: Once your subscription is successfully cancelled, no future orders will be shipped; alt
We'll welcome you back with open arms (and paws!) any time!. If you’ve previously canceled a subscription, you can find your cancellation date under 'Inactive subscriptions' in your account, located in the top left corner of our website. To reactivat
We don’t just take the fuss out of feeding—we also make managing your accounts easier! With our password-free login, you can skip the hassle of creating an account, validating it, and setting a password. If you're having trouble logging in, please ma
Unfortunately we are unable to cancel orders once they have been processed, but you are welcome to return any unwanted products to us. To request a return, please email our Customer Care team at [email protected] and you will receive return instr
Absolutely!. 1. Log into your account. 2. Scroll down 'Shipping information' and click the 'edit'. 3. Click 'Edit contact info'. 4. Update your email address. Any questions? Our customer care team are always on hand to help! Email us at hello@marleyb