Why can't I log into my account?Updated a month ago

We don’t just take the fuss out of feeding—we also make managing your accounts easier! With our password-free login, you can skip the hassle of creating an account, validating it, and setting a password.

If you're having trouble logging in, please make sure the email we use to contact you matches the one linked to your account.

Once you have double-checked that the emails match, follow these steps:

1. Enter your email address on the Account Login page

2. Press "Enter" on your keyboard, or the "Get login code" button

3. You'll receive an email with a 4-digit code (don't forget to check your junk box! This link will expire after a few minutes)

4. Enter this code when prompted, and you will be logged in

If you're still having trouble please contact us at [email protected], 

Any questions? Our customer care team are always on hand to help! Email us at [email protected] 🐾