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Billing

Find answers to all your payment related questions here.

How do I update my billing information?

To update your billing information, follow these steps:. You can also add a backup card from this screen, which is handy to avoid any missed orders if your primary card expires. Any questions? Our customer care team are always on hand to help! Email

Do you store my card information

We take your privacy and security very seriously. To protect your payment information, we rely on a trusted payment processor that adheres to the Payment Card Industry Data Security Standard (PCI DSS). This ensures that your card details are encrypte

When will I be charged for my orders and subscriptions?

Payment for one-off orders will be processed upon checkout and your order will be swiftly shipped, so your furry friend can enjoy delicious dog dining like never before - ASAP!. For Subscribe & Save orders, payment is processed on the date shown in y