When will I be charged for my orders and subscriptions?Updated a month ago

One-off orders

Payment for one-off orders will be processed upon checkout and your order will be swiftly shipped, so your furry friend can enjoy delicious dog dining like never before—ASAP!

Subscribe & Save / Meal Plan Subscriptions

For Subscribe & Save orders, payment is processed on the date shown in your account, based on your delivery schedule - typically every four weeks, unless you have updated your preferred order frequency. You'll receive an email notification 3 days in advance of your order processing date, giving you time to make any changes before your order is processed.

Any questions? Our customer care team are always on hand to help! Email us at [email protected] 🐾