My order has arrived damaged, what now?Updated 6 months ago

We're sorry to hear that your order has arrived damaged, or with missing products😢

We take great care to ensure that every pet-parent receives their orders in perfect condition, but sometimes these things can happen.

Please reach out to our customer care team at [email protected] and we will resolve this issue for you ASAP. We're always here to offer a helping hand (& paw!)🐾 ❤