I forgot to use my rewards at checkoutUpdated 8 days ago

Unfortunately we're not able to apply your rewards balance to an order that's already processed, but don't worry, your credit isn't going anywhere and will still be sitting in your account ready to use on your next order.

To make sure it's applied next time, just head into your portal and click 'Redeem' before your renewal date: here

Any questions? Our customer care team are always on hand to help! Email us at [email protected] 🐾