Does my balance expire?Updated 4 days ago

Good news: your loyalty credit doesn't expire, so it'll stay in your balance until you're ready to use it.

That said, if you ever cancel your subscription, your balance may be lost, so it's always worth redeeming before you go. If you're ever thinking of leaving, do reach out first and we'll always do our best to help.

Any questions? Our customer care team are always on hand to help! Email us at [email protected] 🐾